21+ Only

Responsible Gaming at 6up

Q: Can I exclude myself from 6up if I feel I have a problem?

Yes. Contact our support team at support@6up.asia and request a self-exclusion. You can choose a period of 6 months up to 5 years, or a permanent account closure. Once active, self-exclusion cannot be reversed before the chosen period ends. This is a firm protective measure designed for your benefit.

Your safety is our top priority. We provide tools, resources, and guidance to help you enjoy gambling responsibly — every session, every day.

Our Commitment to Safe Play

At 6up, we believe that gambling should always be a form of entertainment — never a source of financial stress or personal hardship. As Bangladesh's trusted online casino and sports betting platform, we take our responsibility towards our players seriously and have built a suite of practical tools to help every user stay in control of their gaming activity.

Whether you enjoy cricket betting during BPL season, spinning the reels on slots, or exploring live casino games, the 6up responsible gaming framework is designed to keep the experience fun, transparent, and within your personal limits. We encourage all players across Dhaka, Chittagong, Sylhet, and every corner of Bangladesh to familiarise themselves with the resources available to them.

6up is strictly for players aged 21 and above. Underage gambling is illegal and harmful. We use age-verification checks to ensure compliance across all accounts in Bangladesh.

We also strongly recommend that players never gamble with money they cannot afford to lose, and that gambling should never be seen as a method to recover past financial losses. If you feel gambling is affecting your daily life, please reach out to our support team immediately — we are here to help, not judge.

Responsible Gaming Tools

6up provides multiple practical tools that put you in control of your gambling experience. Activate any of these directly from your account settings.

Deposit Limits

Set daily, weekly, or monthly caps on how much you deposit. Keeps your spending on track.

Time-Out

Take a short break from 24 hours up to 6 weeks. Account access is paused during this period.

Self-Exclusion

Request a long-term block on your account from 6 months to 5 years for serious concerns.

Session Reminders

Get notified after a set play duration so you always know how long you have been gaming.

Activity History

Review your full betting and deposit history at any time to stay aware of your habits.

Account Verification

Mandatory KYC checks protect your account and ensure only eligible adults can access real-money games.

Self-Exclusion and Account Controls in Detail

If you feel that your gambling habits need a firmer boundary, 6up provides structured account control mechanisms. These are free to use, take effect promptly, and are designed with your long-term wellbeing in mind. Here is how each option works:

Cooling-Off PeriodA short pause of 1 to 7 days. Ideal when you notice you need a brief mental reset. Deposits and wagering are suspended immediately.
Extended Time-OutSuspend your account for 1 to 6 weeks. Useful during busy periods like Ramadan, Eid, or exam season when you want to step back entirely.
Self-Exclusion (6 Months to 5 Years)A serious commitment for players who recognise a problem. Once active, this block cannot be lifted early. Contact support to request this option.
Permanent Account ClosureFor players who decide to stop gambling permanently. All data is retained per our Privacy Policy and any remaining balance is settled first.

To activate any of these tools, log in to your account, navigate to the Account Settings section, and select Responsible Gaming. If you need assistance, our support team is available 24/7 via live chat and email at [email protected].

Recognising the Warning Signs

Problem gambling can develop gradually and is not always easy to identify early. If you recognise any of the following patterns in yourself or someone you know, it may be time to seek support:

Spending more money or time gambling than you originally intended
Chasing losses — continuing to bet in an attempt to win back money you have already lost
Gambling to escape stress, anxiety, or personal problems rather than for entertainment
Lying to family or friends about how much time or money you spend gambling
Feeling restless, irritable, or unable to stop even when you want to

These signs do not mean you are a bad person — they mean you may need a little support. 6up's team is non-judgmental and available to assist any player in Bangladesh who is concerned about their gambling behaviour. Reaching out is the first and most important step.

Tips for Healthy Gambling Habits

Follow these six practical principles to keep your gaming experience enjoyable and stress-free at all times.

Set a fixed budget before each session and never exceed it

Treat losses as the cost of entertainment, not as money to recover

Take regular breaks and avoid extended uninterrupted gaming sessions

Never gamble when you are tired, stressed, or under the influence of substances

Balance gaming with other hobbies, social activities, and time with family

Use the session reminder tool so you always know how long you have been playing

Our Platform Commitment

6up is committed to operating a fair, transparent, and socially responsible gaming platform. We invest continuously in responsible gaming features and staff training so that every player in Bangladesh receives the support they deserve. Here are two core pillars of our commitment:

Fair Play and Transparency

All games on the 6up platform use certified RNG (Random Number Generator) technology to guarantee fair outcomes. We publish house edge information clearly and encourage players to understand game rules fully before wagering real money. SSL encryption protects all transactions and personal data.

Proactive Player Protection

Our system monitors for unusual activity patterns that may indicate problem gambling behaviour. If our team identifies a concern, we may proactively reach out to you with support options. We treat all player data with strict confidentiality and never share personal information with third parties for marketing purposes.

We understand that responsible gaming is not a one-time checkbox — it is an ongoing commitment that shapes every decision we make as a platform. From our bKash and Nagad payment integrations that support sensible transaction limits, to our around-the-clock support team ready to assist any player in Dhaka, Rajshahi, Khulna, or anywhere else in Bangladesh, 6up stands behind every player who chooses to game with us.

Responsible Gaming FAQ

What is the minimum age to play at 6up?

6up is strictly for players aged 21 and above. We perform mandatory age verification on all accounts. Any account found to be operated by someone under 21 will be suspended immediately and any winnings forfeited.

How do I set a deposit limit on my account?

Log in to your 6up account and go to Account Settings, then select the Responsible Gaming section. From there you can set daily, weekly, or monthly deposit limits in BDT. Changes that lower your limit take effect immediately. Increases require a 24-hour cooling period before they apply.

Can I exclude myself from 6up if I feel I have a problem?

Yes. Contact our support team at [email protected] and request a self-exclusion. You can choose a period of 6 months up to 5 years, or a permanent account closure. Once active, self-exclusion cannot be reversed before the chosen period ends. This is a firm protective measure designed for your benefit.

What should I do if gambling is affecting my mental health?

Stop playing and contact our support team immediately via email at [email protected]. We can activate a time-out or self-exclusion on your account without delay. You should also consider speaking to a trusted family member or mental health professional. Your wellbeing matters far more than any game or bet.

Ready to Play Responsibly?

Enjoy everything 6up has to offer — cricket betting, slots, live casino, and crash games — with the peace of mind that comes from knowing your tools are in place.